Computer hardware is more reliable than ever. But, when failures do occur they can be painful to your customers, your employees, and your business. With our Hardware Support Services, SoftNet Solutions’ skilled technical engineers provide repair or replacement of faulty components if a hardware product fails.
We diagnose the problem, make the repair, update the firmware and then perform a series of stress tests to ensure the repair will last. We can even offer a proactive monitoring service to spot potential downtime issues. Our goal is to keep you up and running with service technicians that are responsive and committed to customer satisfaction.
Our hardware Operations teams carry the latest technical certifications from Tier 1 Manufacturers covering everything from small laptops, Storage, Industry Standard Servers and Business Critical Servers.
- Consider leveraging SoftNets Solutions resources you need for projects, such as systems
- Large Scale System Rollouts Rack and Stack
- Data Center Moves
- Device Upgrades and Maintenance
- Inventory Management for Parts Locker
All our services are documented for reporting and analysis, as well as providing direct access to customer ticketing systems.
All our break-fix services are FREE for in-warranty HP products. We are available for drop off or pick up, and for large compute environments we can schedule dedicated days that we will come on site and perform RMA work