Computer hardware is more reliable than ever. But, when failures do occur they can be painful to your customers, your employees, and your business. With our Hardware Support Services, SoftNet Solutions’ skilled technical engineers provide repair or replacement of faulty components if a hardware product fails.
We diagnose the problem, make the repair, update the firmware and then perform a series of stress tests to ensure the repair will last. We can even offer a proactive monitoring service to spot potential downtime issues. Our goal is to keep you up and running with service technicians that are responsive and committed to customer satisfaction.
Our hardware technicians carry the latest technical certifications from Hewlett Packard covering everything from small laptops, Storage, Industry Standard Servers and Business Critical Servers. We can provide you with the resources you need for short-term projects, such as systems rollouts, moves, and changes to your current computing environment.
All our break-fix services are FREE for in-warranty HP products. We are available for drop off or pick up, and for large compute environments we can schedule dedicated days that we will come on site and perform RMA work.